Return Policy
At Embassy of Jewels, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy.
30-Day Return Policy
We accept returns within 30 days of the original purchase date. To be eligible for a return, the item must be in its original condition, with all tags and packaging intact. We reserve the right to refuse any returns that do not meet these requirements.
Return Process
To initiate a return, please contact our customer service team at ‘embassyofjewels@gmail.com’. We will provide you with a return authorization number and instructions for returning the item.
Once we receive the returned item and verify that it meets our return requirements, we will issue a refund to the original payment method. Please note that shipping costs are non-refundable.
Exchanges
If you would like to exchange an item for a different size or style, please contact us and we will do our best to accommodate your request. We cannot guarantee that the item you want will be available for exchange, but we will work with you to find a suitable alternative.
Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately and we will arrange for a replacement or refund. We may ask you to provide photos or other documentation of the defect or damage.
Contact Us
If you have any questions or concerns about our return policy or your order, please don't hesitate to contact us at ‘embassyofjewels@gmail.com’. We are always happy to assist you!
